← The Blind Spot
Issue 07The Blind Spot·6 min read

We ran 84 founders through a diagnostic. 73% were working on the wrong thing.

The bottleneck you are most sure about is almost never the one that is actually costing you.

What if the thing you are most sure is holding you back is the one thing that isn’t?

Earlier this year we built a short test. Ten questions, made to find the one thing slowing a founder’s business down the most. Before it scored anything, it asked each founder to guess their own answer first. Then it measured.

84 founders finished it. When we lined up their guess against what the test actually found, the number stopped me. 73% had named the wrong thing. Only 27 out of every 100 were working on their real bottleneck. The rest were pouring their best energy into a corner that wasn’t the problem.

Here is the part worth slowing down on. There isn’t one bottleneck. There are a handful of very different ones. Your people. Your systems. Your pace. Your clarity. And you. The trap isn’t that founders can’t fix these. It’s that they’re sure they already know which one is theirs. And most of the time, they’re looking at the wrong one.

WHERE YOU’RE LOOKINGsystemsTHE REAL LEAK

You’re lighting the wrong corner.

I sat with a founder a few weeks ago who was certain. “I just need better systems,” he said. “Everything lives in people’s heads. If I could get it all written down, I could finally breathe.”

It’s the most common sentence I hear. Close to a third of the founders who took the test reached for the same one. Systems. Get the processes down and the business will hold itself together.

So we looked. His processes were fine. Not perfect, but nowhere near the thing holding him back. What was actually happening was quieter than that. Nothing moved unless he was in the room. His team was good. They just brought every call back to him, because no one had ever made it clear what they were allowed to decide on their own.

He was certain he knew the problem. He had been working hard on the wrong one for a year.

He had been staring at the one corner that felt safe to look at. The real leak was somewhere he had never thought to check.

His case was his own. Yours will look different. So the useful question isn’t what his bottleneck was. It’s why he was so sure it was something else. Here are the three reasons that happens, over and over.

WHERE YOU’RE LOOKINGsystemsTHE REAL LEAK

You’re lighting the wrong corner.

Three reasons founders fix the wrong bottleneck.

01

You reach for the answer that lets you off the hook.

“We need better systems” is the most common guess, and it’s popular for a reason. It points at something out there. The tools, the process, the paperwork. It isn’t about your people, and it isn’t about you.

Sometimes it’s the right answer. Usually it’s just the safe one. A third of the founders reached for systems. It was the real gap for fewer than one in ten. The comfortable answer and the true one are rarely the same thing.

Your move

When you name your bottleneck, ask one thing: does this let me off the hook? If it points only at tools or other people, and never at you or how the business is built, don’t trust it yet.

02

You’re trying to spot it from the inside.

Your bottleneck is, by its nature, the thing you can’t see from where you sit. So the part of the business you’d rate yourself highest on is often the one you never look at hard.

In the test, the area founders scored themselves best on was how they lead. The area that scored the lowest of all five, and that almost nobody named, was clear direction. The thing they were surest about was hiding the thing that was actually missing.

“The thing you’re surest about is the thing you check last.”

A high score you gave yourself isn’t proof. From the inside, your blind spot looks a lot like the part you’ve already got handled.

Your move

Write down the one area you’re most confident about as a leader. Ask one person who works closely with you to rate the same thing. The gap between your read and theirs is the part you can’t see.

03

You’re still solving last year’s bottleneck.

The thing that held you back at ten people isn’t what holds you back at forty. The bottleneck moves as the business grows. The story in your head usually doesn’t.

So you keep pouring effort into a problem you already solved, while the new one sits there unnamed. It feels like progress, because you’re working hard. You’re just working on the last chapter.

Your move

Ask yourself one question: when did I decide this was the problem? If the honest answer is “a while ago,” the business has changed since then, and it’s time to look again.

The trap

“You already think you know your bottleneck.”

That’s the trap. The 84 founders were sure too. Being sure is exactly what stops you checking. The real one is almost always sitting behind the answer you’re most confident about.

“Fixing the bottleneck was never the hard part. Finding the right one is.”

Coach Sid

Why this matters

Your own guess is the one to doubt.

Put the three reasons together and the takeaway is uncomfortable. On your own, you are more likely to name the wrong bottleneck than the right one. Not because you’re not sharp. Because a blind spot is, by its nature, the thing you can’t see from the inside.

The comfortable answer, the view from your own chair, the story that was true last year. All three keep your attention on the same safe corner. So you work hard, and the business still doesn’t move, because the effort is landing in the wrong place.

Which means the fix was never going to come from thinking about it harder on your own. It comes from getting the thing out of your head and letting someone, or something, show you where it actually is.

THE 84 FOUNDERSGuessed the wrong bottleneck73%Guessed the right one27%On your own, the wrong guess is the more likely one.

73% named the wrong thing. Seeing your own bottleneck from the inside is the hard part.

Fix Your Blind Spot

So how do you find the one that’s actually yours?

You start by not trusting your own guess. That’s the whole lesson. The 84 founders were sure too, and most of them were pointing at the wrong thing. The answer has to come from outside your own head.

The first place to look is your team. They see the business you can’t.

Write down the one thing you believe is holding your business back. Then ask two people on your team to name it too.

Do it without showing them your answer. Where the three of you disagree is where to start looking.

The second is a straight, measured read. That’s exactly what the audit below does. It walks you through the same ten questions I use in a first coaching session and names your real bottleneck out of the five, before you spend another quarter working on the wrong one.

Three questions before you trust your own answer

  1. 01What am I most sure is holding the business back?
  2. 02Does that answer let me off the hook, or does it point at me too?
  3. 03When did I decide this, and has the business changed since?

Coach Sid

Free · 10-min Audit

The Founder’s Bottleneck Audit

This is the 10-question audit those 84 founders took. Get the real answer instead of a guess.

A free 10-question audit for scaling founders and next-gen leaders. The same questions I ask in the first coaching session, so you can see your real bottleneck before you spend another quarter fixing the wrong one.

  • 10 questions that surface the pattern costing you most
  • A personalised result with your top three blind spots
  • One concrete shift you can make this week
Take the Audit

Free · 10 minutes · Personalised result